Pet Tincture with Salmon Oil

Jack's Broad Spectrum Pet Tincture Oil helps to keep your pets in good health. Wild salmon oil helps with scratching by soothing dry itchy skin as well as promoting a soft silky coat and fur. Perfect for pets that are nervous during stressful new experiences, thunderstorms and even. 

 

RETURNS & EXCHANGES

We sincerely hope that you enjoy your purchase; however, if you would like to return your items, we will gladly help you with the process. Please review the guidelines below prior to your return to ensure that your items are eligible for a return/refund.

 

RETURN GUIDELINES

Items must be returned within 30 days of the date that it was received

Items returned must be in new/unused condition

We are unable to accept returns on opened items.

Shipping cost & shipping sales tax incurred for returns are non refundable and within the Customer’s responsibility.

 

MAILING RETURNS TO Jack's Meds 

Please contact our Customer Service team for more info: sales@jacksmed.com 

 

REFUNDS

Refunds will be credited to your account within approximately 10 business days from the date the return is received by Rubye Enterprises.  The credit may be reflected to your account on your next statement depending on the issuing bank and/or billing cycle.

To process your refund, please mail your item(s) to our warehouse at:

 

Rubye Enterprises LLC 

501 Meadow Ridge Cir. 

Norman Oklahoma 73072

 

Please include a note specifying the following:

 

1) Your original order number

2) The nature of your return (requested refund)

 

Once our warehouse receives your item(s), your refund for the full value of the merchandise will be processed.

 

EXCHANGE POLICY

Due to inventory and accounting purposes, we do not exchange items received for different items than originally purchased. We can process an exchange for another type within the same product, but unfortunately we cannot exchange them for another item. You will have to return the item for a refund then re-purchase the desired item.

To process your exchange, please mail your item(s) to our warehouse at:

Rubye Enterprises LLC 

501 Meadow Ridge Cir 

Norman Oklahoma 73072

 

Please include a note specifying the following:

1) Your original order number

2) The nature of your return (requested exchange for specific size)

3) A return address for your new item(s) to be sent to

Once we receives your item(s), your exchange will be processed within 7-10 business days.

 

DAMAGED GOODS 

Defective and/or damaged items due to shipping must be reported to Rubye Enterprises  within 30 days of purchase, and pre-authorized for return to be considered eligible for a refund. Please contact Customer Service to obtain authorization and a pre-paid shipping label to cover return expenses.  A refund of the original product cost, taxes, and pro-rated shipping charges will be processed within 10 business days from the date that the damaged/defective goods are received at Rubye Enterprises.

 

If you have any questions or concerns, please contact us

Economy Ground: 1-5 business days

2 Day Express: 2 business days

Overnight Express: 1 business day

 

*Orders going to PO Boxes must be shipped via Economy Ground shipping option.

 

Shipping rates are calculated based on total weight and dimensions of the item(s) ordered and the zip/postal code of where the order is being shipped.